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Tuesday, September 13, 2011

VALUING PEOPLE

"Most organisations are only paying lip service to their claims that they value their people."

"You are being promoted from 'ordinary guy' to 'ordinary guy who's been here a while'.


Valuing people is essential for achieving high performance within an organisation.
In many organisational cultures the relentless task focus and permanent busyness of the top executives meant that key relationships were undermined, people felt devalued and the quality of conversation was limited, which ultimately led to a detrimental impact on performance. 
People will not feel valued if no time is invested in them.
Coaching provides a tangible way of valuing people and putting them first. A coach trusts that people have their own solutions and that they have inherent talent. He will help them realise that they matter by applying the essential coaching skills of listening, asking insightful questions, giving feedback and making suggestions.
People feel valued if leaders and managers make the necessary investment of time and attention required for coaching conversations to take place.


- Supercoaching, by Graham Alexander and Ben Renshaw