BUILDING TRUST COURSE

BUILDING TRUST COURSE
At ISKCON Zurich, 11 February 2012

CONTENT

• Self Trust
• Interpersonal Trust
• Trustworthiness: Character And Competence
• Deposits And Withdrawals
• Trust Is A Choice
• The Limit Of Trust
• Doubts
• Become A Lifetime Trusted Advisor
• Ten Deposits For Interpersonal Trust
• Community Trust

Ten Deposits For Interpersonal Trust

1. Seeking first to understand 
2. Making and keeping promises 
3. Honesty and integrity 
4. Kindnesses and courtesies 
5. Seeking mutual benefit 
6. Clarifying expectations 
7. Being loyal to those not present 
8. Apologizing 
9. Giving and receiving feedback 
10. Forgiving 

Community Trust

1. We keep promises and honor commitments. 
2. We acknowledge and apologize for mistakes. 
3. We are loyal to the absent. 
4. We seek to understand each other’s needs and concerns. 
5. We say what we feel in a way that shows respect for others’ opinions. 
6. We are not defensive when someone offers feedback. 
7. We share information, both positive and negative, with people who need to have it. 
8. We encourage others to openly contribute ideas and opinions. 
9. We involve people in decisions that affect them. 
10. We give credit where credit is due. 
11. We share decision making with community or team members, and support collective decisions. 
12. We encourage and support community or team members taking risks. 
13. We check our information before jumping to conclusions. 
14. We behave and communicate consistently, regardless of the situation or the person’s authority and influence. 
15. We communicate clear expectations. 
16. We honour confidential and sensitive information.